Users receive the error message: "There are no previous versions available."
CausePrevious versions of a file or of a folder in a DFS share are not listed if you access the share through a nested DFS link from a computer that is running Windows 7 or Windows Server 2008 R2.
A supported hotfix is available from Microsoft for the following Operating Systems.
- Windows 7
- Windows 7 Service Pack 1 (SP1)
- Windows Server 2008 R2
- Windows Server 2008 R2 Service Pack 1 (SP1)
Our experienceThe support article describes that this issue only occurs when you try to access the share by DFS name. <\\DFS\fileshare> When you access the share by the file server name it should work. <\\fileserver\fileshare>. However we experienced the issue also when accessing the share using the server name. Both issues where solved by the hotfix.
More info about End User Recovery (EUR)